Adams & Martin Group is seeking a Legal Intake Specialist to support a national law firm in Downtown Minneapolis. This is a contract opportunity with an onsite work model.

The Legal Intake Specialist's responsibilities include:

• Handle inbound calls with exceptional customer service, addressing client questions and routing matters appropriately.
• Conduct outbound calls to follow up with clients, gather basic case information, and provide status updates when appropriate.
• Accurately document communications and information in the firm's case management system.
• Maintain strict confidentiality and safeguard sensitive client information.
• Support the intake process by ensuring clients feel heard, understood, and informed throughout initial interactions.

Qualifications:

• Prior experience working in a law firm or legal services setting strongly preferred.
• Familiarity with legal case management systems and handling confidential information.
• Excellent verbal communication skills, professionalism, and empathy when speaking with clients.
• Strong reliability, attention to detail, and ability to manage multiple tasks in a fast-paced environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.